Swept Up Cleaning Co. – Privacy Policy
1. Introduction
Swept Up Cleaning Co. (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our services or visit our website. By using our services or website, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect the following types of information:
- Personal Information: This includes your name, email address, phone number, home address, payment information, and any other information you provide when booking our services or communicating with us.
- Usage Data: We may collect information on how our website is accessed and used. This may include your IP address, browser type, browser version, the pages you visit, the time and date of your visit, and other diagnostic data.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide and Maintain Our Services: We use your information to schedule and provide the cleaning services you request.
- To Process Payments: We use your payment information to process payments for our services.
- To Communicate with You: We may use your contact information to send you updates, respond to your inquiries, and provide customer support.
- To Improve Our Services: We may use feedback you provide to improve our services and website.
- For Marketing Purposes: With your consent, we may send you promotional materials and special offers.
- To Comply with Legal Obligations: We may use your information as required by law or to respond to legal requests.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors and IT service providers. These third parties are required to protect your information and use it only for the purposes for which we disclose it.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests from public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. When your information is no longer needed, we will securely delete or anonymize it.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: You have the right to request a copy of the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete information about you.
- Deletion: You have the right to request that we delete your personal information, subject to certain legal obligations.
- Objection: You have the right to object to the processing of your personal information in certain circumstances.
- Data Portability: You have the right to request that we transfer your information to another service provider in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us using the information provided below.
8. Children’s Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website. Your continued use of our services after any changes to this policy constitutes your acceptance of the updated terms.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Phone: 512-706-9717
- Email: hello@sweptupcleaningco.com
- Website: sweptupcleaningco.com